Mediation has the added advantage of preventing the excalation of dispute or conflict between 2 or more parties. Extremely useful in times of crisis as the current global pandemic, for local and crossborder disputes.
This book explains in great detail the processess and provides a perspective on mediation practices in various industries and for all types of mediation. you will find a useful collection of templates, sample letters and documents including checklists to assist you in understanding, participating and initiating mediation right away.
Peacekeeper, business owner, exe cutive, manager, or professional whether legally qualified or otherwise, who undetakes the role of negotiators of contract or conflict management will find this book useful.